Why Servers Are Currently Down
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#1
Quote:London, UK - Network Outage (Reported)
Affecting Server - FRAGWEB_NEW | Priority - Critical

Dear Clients,

We are currently experiencing a site wide network outage in our London, UK location. Our network engineers are actively investigating this incident and expect to have a resolution in place as soon as possible.
We sincerely apologize for the disruption of service and are treating this with a sense of urgency to minimize the impact on affected clients. In accordance with our uptime guarantee, we will be working with our own providers to ensure this case is resolved through the proper channels.

If you have any questions, comments or concerns, please do not hesitate to contact our Support Desk at any time. Support Tickets can be placed from your Client Area at https://clients.fragnet.net

Thank You,
The Fragnet Team
Date - 2014/08/12 20:55
Last Updated - 2014/08/12 20:56


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#2
Quote:*UPDATE 8/12/2014 3:15PM EST*

Our London, UK Datacenter Bandwidth Technologies (bandwidth.co.uk) is currently completely offline. We have not yet been able to reach their on-site technical support team, however both their own systems and many of their largest clients including us are suffering complete outages. We have contacted them for more information, however this appears to be a widespread issue and we will continue to report back once more information is available.


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